E-Choose Styles, We understand that sometimes, an item might not be the perfect fit. That’s why we’ve made our return and refund process simple and stress-free. Your satisfaction is our top priority, and we want you to shop with confidence! 

Easy Returns – How It Works 

If you need to return an item, you can do so within 48 hours of receiving it. Just follow these quick steps: 

• The item must be unused, undamaged, and in its original packaging. 
• All tags, packaging, and invoices should be intact. 
• Keep the packaging until you're completely happy with your purchase. 

How to Start a Return 

• Email us at [email protected] within 48 hours of delivery to request a return. 
• Or, log in to your account on our website and select the return option. 
• Our team will guide you through the process to ensure a smooth experience. 

Quick & Transparent Refunds 

We believe in keeping things straightforward. If your return meets our quality checks, we’ll initiate your refund immediately. Here’s what to expect: 

• Refunds are processed within  5 to 7 business days after we receive your return. 
• The amount will be credited back to your original payment method. 

Important Refund Guidelines 

To maintain our high-quality standards, refunds are only available for products in unused, original condition. Items with visible wear, damage, or misuse won’t be eligible for a refund. 

Non-Returnable Items 

For hygiene and quality reasons, some items cannot be returned. Please check these before making a purchase: 

• Innerwear & Lingerie – Due to hygiene concerns, returns are not accepted. 
• Swimwear & Activewear – Items that come in direct contact with skin are non-returnable. 
• Clearance & Sale Items – Discounted and final sale items are not eligible for returns. 

Need Help? We’re Here for You! 
If you have any questions or need assistance, our friendly customer support team is ready to help. Just reach out to us at [email protected], and we’ll make sure your shopping experience remains seamless and enjoyable. 

Thank you for choosing lillyglam. We appreciate your trust and are committed to delivering the best shopping experience!